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American restaurant supply & warehouse

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612-229-6102

651-472-9035

Call 24/7

Shipping & Returns

Shipping costs: The shipping amount calculated on our website is the most accurate estimate we can provide; however, the actual shipping costs may differ. If the difference is greater than 20 percent, we will call and/or email you for approval before processing your order.

Multiple items: We will ship your order when at least 75 percent of the dollar value is ready to ship. The shipping charge will be billed on the first shipment, and all subsequent shipments will not be charged.

Free shipping: In order to provide the lowest prices possible to our customers, American Restaurant Supply & Warehouse offers a select group of items with free shipping. This free shipping applies to regular ground shipping within the 48 contiguous United States only. Other charges will apply if you need items shipped Next Day Air or Second Day Air, if delivery is to a non-commercial address or if lift gate service is required.

Shipping partners: We ship most of our products via UPS, and Fedex unless a customer specifically requests another carrier. When one of our larger items exceeds the UPS standard weight limits, we ship via a freight carrier (see below).

Delivery options: When checking out, you will be asked to select whether your ship-to address is Residential or Commercial. A non-commercial address is any house, apartment, or other living space, even if you operate a business from such an address. If your item(s) are shipping via freight carrier, in most cases the carrier will contact you to arrange delivery. Also, schools and churches are considered non-commercial by freight companies.

commercial address is defined by our freight carrier as a commercial site, typically with tractor-trailer access and a loading dock. Lift Gate Service: When shipping via freight carrier, you will be asked at checkout to select Lift Gate Service. A lift gate is essential for all commercial and residential addresses without a loading dock and tractor-trailer access. A lift gate safely unloads items over 75 pounds from the truck down to ground level. Items shipped via freight carrier are typically bulky and heavy. If you do not select lift gate service, please be aware that the driver will NOT be able to assist in unloading your shipment and that it is solely your responsibility to promptly and safely remove your shipment from the truck.



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612-229-6102

651-472-9035

Call 24/7